Managed Services

Fully Managed IT for Your Small-to-Medium-Sized Business

Running into these IT problems?

Wasted Time?

Does your staff productivity drop dramatically during IT outages, interruptions or inefficiencies?
User with computer system connection error
Lost Data System Failure

Lost Data?

What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost?

Unknown Network Failures?

Always guessing when a system will fail and have no clue what to fix while waiting on a technician to arrive?
Server Not Found
Data System Breach

Security Fears?

Worries that vulnerable servers, laptops or PCs may be putting your organization or company data at risk?

Our Managed Service Solutions allow our staff to leverage technology and our expertise to actively manage your business’s IT 24 / 7 / 365. Our staff remains diligent and proactive to catch problems at their source to better increase your organization’s productivity. Our Managed Service offerings are also accompanied with our Virtual CIO (vCIO) expertise as well, allowing us to properly prepare your organization for growth and success with a well-developed IT strategy.

We’ve worked with businesses large and small and understand the complexities behind choosing an additional service provider. That’s why we offer our Managed Services on a per workstation pricing system as a marginally variable cost – so as you grow, we grow with you.

Benefits of our Managed Services

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Increased Productivity:

Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network to issue resolution through regular, preventative maintenance.
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Protected Business Information:

Data backup services provide peace-of-mind knowing that all critical business and customer data can be quickly restored.
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Secure Network:

By ensuring the proper patches and antivirus updates for your PCs are installed, we actively prevent spam from reaching your network, reducing the likelihood of your network being compromised.
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Fully Monitored System

We monitor your hardware and software to ensure it is always working, has the latest virus protection and will act immediately if there is an issue.

Call us today to receive your free quote for 24/7 unlimited IT support at 210-338-3890 or request a quote below.

Whether you have current IT resources or do not and whether your needs call for on site solutions or remote, we have an offering to fit your IT needs.

  • Shared Resources: A staff of experienced IT representatives ready to take on your IT needs 24/7.
  • Dedicated Resources: IT support dedicated solely to your organization 24/7, available remote or on site.
  • Hybrid Resources: A combinations of Dedicated and Shared Resources to allow for concurring large scale projects and as needed requests.
  • Augmented Resources: IT representatives working with your current IT staff as either frontline support or on a project basis.

Managed Services

A La Carte Services also available. Call today to customize your support and service needs from our listings below.

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Managed Server

  • 24/7 Advanced Performance Monitoring
  • Server Configuration Management
  • Key Application Maintenance
  • Microsoft and 3rd Party Patch Management
  • Real Time Server Optimization
  • Additional Services: Active Directory, FileShare, DHCP, DNS, IIS, SQL
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Managed Compliance

  • Regulatory Compliance Reports
  • Dollar-Based Risk Assessment
  • Sensitive Data Discovery
  • Deep Vulnerability Scanning
  • Risk Trending Reports
  • Inappropriate Access Discovery and Alerts
  • PCI and HIPAA Compliance Scans
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Managed Backup

  • Backup Deployment and Configuration
  • Backup Performance Monitoring
  • Backup Software Updates
  • Scheduled Backup Jobs
  • Data Center Replication and Disaster Recovery Planning
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Managed Workstation

  • 24/7 Advanced Performance Monitoring
  • Workstation Configuration Management
  • Microsoft and 3rd Party Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance
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Managed Network

  • Firewall Management and Maintenance
  • Router and Switch Performance Monitoring
  • Voice Over IP (VoIP) Management
  • Virtual Private Network (VPN) Management
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Managed Security

  • Anti-Virus Monitoring and Management
  • Anti-Spam Monitoring and Management
  • Regular Vulnerability Scan and Reporting
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Managed SAAS

  • Domain Hosting Support
  • Office 365 Management
  • CRM Management
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Managed Service Desk

  • Monthly Network Health Review
  • Unlimited Network and End-User Support
  • Printer, Copier, & Fax Support
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Managed Cloud

Receive Your Personalized Quote

Avoid expending valuable time, energy and resources training internal personnel to manage the increasingly complex technologies required to run a successful business. Let Vertical Technologies’ handle your full scale IT to support your small business needs. Vertical Technologies guarantees quality-customized solutions, from infrastructure management to printer malfunctions and everything in between. Fill out the form below to receive your personalized quote or for more information call us at: (210) 338-3890.